Access Montana values the health and safety of our team members and our customers greatly. We are closely monitoring the constantly changing events that surround the Coronavirus threat (COVID-19) and are adopting new procedures to help maintain a healthy environment for our team.
Access Montana has adopted the following plan, which will be in effect until May 31, 2020:
As of now, our sales office is open but is limiting access to customers that are dropping off and/or picking up equipment.
All operational buildings are closed to the public
We encourage all payments be made online at accessmontana.com, over the phone, or by check which can be mailed or dropped in our lockbox locations (300 Main St SW, Ronan Harvest Foods, or Pablo Family foods)
Access Montana will provide free internet installs to residential and small business customers
Access Montana will offer a $25 credit per month on internet services for new accounts
A $25 monthly credit for internet services will be offered to existing customers that have a member of the household in school or have switched to remotely working for their job. Please call 406-676-3300 and ask how to apply for this credit
Access Montana will refrain from suspending any customers that have been affected by COVID-19
Late fees for nonpayment will not be charged on the accounts also affected by COVID-19
We are taking these steps to assist our communities for dislocations that may arise as the threat of the COVID-19 progresses. As part of these steps, we want to also encourage anyone that is experiencing or has experienced flu-like symptoms in the last 14 days to please contact our office, by phone, prior to our team members being dispatched to a customer’s home or business for a service call or an install. Questions regarding customer’s health status will also be asked when scheduling calls. In turn, to assure your safety, we are asking the same of our team members.
Please continue to follow our updates on our website, accessmontana.com, and our Facebook page.